Network/IT Support from ServerWorks

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FACT - The average SME has experienced three outages within the past 12 months, with the leading causes being virus or hacker attacks. Symantec 2009 SMB Disaster Recovery Preparedness Survey

FACT - an analysis by Kaspersky Lab revealed that social networks are 10 times more effective as avenues of malware (malicious software) distribution than e-mail. When your staff access inappropriate websites they expose your business to this threat. Network security is weakest from the inside out.

FACT - Fortinets June 2009 Threat report shows that out of 108 newly reported IT system vulnerabilities during this period, 62 were reported to be actively exploited, which represents an all-time high of 57.4%. This means if there is a recently discovered bug in your software that a hacker can take advantage of, there is a 57.4% chance they will.

Why have managed internet security?
Today's organizations rely on highly available, secure computing environments to efficiently and safely conduct business. Firewalls are a key component of a secure network and must be managed properly to ensure they protect your critical information assets. With the increase in frequency and sophistication of Internet attacks, firewall protection is now essential for all businesses connecting their servers or office networks to the Internet.

Firewalls are configured to allow "good" traffic in and to keep "bad" traffic out. Firewalls are updated continuously to support changing business requirements such as:

New VPN users
Employee status changes
New partners
New applications

Firewall management is resource intensive and requires a high skill level. Because of the effort and complexity involved, a majority of firewall breaches are caused by the miss-configuration of firewall rules and policies themselves. ServerWorks partners with multiple international security vendors to ensure we have the latest training and support to successfully install and manage the internet security for your business.

Benefits to you:
Minimizes business impact and improves security by preventing attacks from both known and emerging threats (from internal staff and external entities)
Ensures business continuity and customization to fit changing business requirements when you need it
Provides secure remote access to staff and business partners without compromising your internal security.
Monthly reporting of internet usage (right down to users and websites) and attempted security breaches.

How does flexMANAGE protect your business?
flexMANAGE firewall Service provides 24x7x365 proactive administration of your firewall infrastructure. The service includes:

Ongoing maintenance, including system patches, upgrades and security content updates
24/7 proactive monitoring for health and performance of the device
Firewall policy design, and configuration
Firewall monitoring and management
Comprehensive reporting and emergency response

flexMANAGE Summary:
Manages your internet security and connectivity services
Reports on usage - right down to users and websites
Manages add/changes.
Internet monitoring and blocking of restricted sites/services.

To find out more please contact us on 03 977 1750 or email us at


Customer Comments
"We are based in Christchurch and have been using ServerWorks for the past six years. I.T. is not our specialty, so we needed a provider who could install a system that was full-proof and capable of handling our needs which included a significant amount of remote work, with the room for future expansion which we had planned." Read More
"One shining quality I have noticed with them is they are not afraid to say "I don’t know" and on these occasions they make it a priority to find the answer." Read More

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